We welcome the feedback we receive from customers like you so we can improve the car shopping experience. Please tell us more about your dealership visits and if you have any questions or concerns that have not yet been addressed.
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Tess Conway
a week ago
I had a very complicated issue with my car that left me without one for 3 months while going in between garages, warranty company, etc. It was incredibly stressful but I have to say, Brandon was a lifesaver. I cannot express how much I appreciate him and his patience throughout this whole process. At the beginning of it all, I thought my car was a goner. I was getting a lot of grief from a guy at a different garage and Brandon helped me deal with him and be aware that what the other guy was trying to tell me was not the right solution- and going to cost me much more than I could afford. He saved me a ton of money and he saved my car. I was anxious to get updates and get my car back and Brandon never made me feel like I was annoying him (even though I probably was) and I appreciate him for being kind and doing everything he could to find the best solution for me. Thank you so much to Brandon and the rest of the crew at Shottenkirk
John Nolan
a week ago
Great customer service. They are like old friends Vy and Allen are amazing!
Ryan Burkett
a week ago
What an incredible experience! We were greeted promptly, given a full rundown of what features/benefits there were to the vehicles we considered. The staff stayed way past close to get us taken care of. We couldn’t be happier. We will 100% be back for our next vehicle trades/purchases!
Garret Aten
a week ago
Awesome experience! Everything went smooth! 10/10 Definitely recommend
Spencer Morehouse
3 days ago
I recently had my truck serviced at Shottenkirk Waukee and I'm extremely happy with the outcome. Mike Dullard, service advisor was incredibly helpful and I highly recommend Shottenkirk Waukee dealership.
Bunker Allhomes
5 days ago
I had an incredible experience at this dealership and was thoroughly impressed by the level of professionalism and care shown by the entire team. From the moment I walked in, I was greeted with a friendly and welcoming atmosphere that made the car-buying process feel smooth and entirely stress-free. The sales staff was knowledgeable and patient, taking the time to answer all of my questions and ensuring that I found the perfect vehicle to fit my needs without ever feeling pressured. I also found the finance department to be exceptionally efficient and transparent, handling all the paperwork with ease and making sure I understood every detail of the agreement. The facility itself is modern, clean, and well-organized, which reflects the high standards they maintain across all their services. It is rare to find a dealership that truly prioritizes the customer experience at every step, and the dedication of the staff here really sets them apart as a premier choice for anyone looking for a quality vehicle and top-tier service.
Shannon Rose Knowler
2 weeks ago
Top of the lion's service, very friendly, very committed to the customer.And what my needs were, I appreciate everything.Everybody did we love our new ride?If you're looking for a new whip, go see em in wakee
Sherry James
3 weeks ago
Everything was great from meeting with the salesman, toucing base with the service manager, the finance guy that did our loan, and the final review of vehicle and operations.
Mike Spencer
3 weeks ago
The staff were very welcoming and helpful. The selection was very good
Ashley Oswald
3 weeks ago
Shottenkirk always goes above and beyond for their customers. Their kindness means more than they will ever know.
Emily Larson
3 weeks ago
Love my new 2026 Equinox! Salesman Jay and Manager Lance were great to work with! Jay listened to what I wanted and made me feel comfortable throughout the entire process! I would definitely recommend asking for him and attached his info. The dealership had a great selection of cars and the new models made it an easy decision. I am very happy with my purchase and know if I need anything in the future they’ll be there to help!
Darwin Beichley
Edited 3 weeks ago
I drove in and was quickly greeted and invited to sit down and relax while they changed my oil and rotated my tires. I hardly got settled and my car was done. That was really fast!
linmam 61
Edited 2 days ago
Service advisor was great waiting area was clean and comfortable was there about 40 minutes for oil change and tire rotation on a 2023 Silverado
Bob Whisenand
Edited 2 weeks ago
Not well I went for a walk while my truck was being serviced and fell in love with a truck on the lot .
Marc Rosst
Edited 2 weeks ago
Awesome service as always
Brandon Yilek
Edited a week ago
Brandon and Edison does an amazing job!
Perry Meyer
Edited a week ago
Great service for our Tahoe. Professional, great communication and excellent work.
Margaret Mostek
Edited 5 days ago
Super Great job.
Cathy Cronk
Edited 4 days ago
05/01 After totaling my car, I was overwhelmed and stressed about starting over—but Danny at Shottenkirk Chevrolet Waukee completely changed that experience for me. From the moment I walked in, Danny was patient, understanding, and genuinely cared about helping me find the right car—not just making a sale. He made what could have been a frustrating process feel easy and even exciting. Danny went above and beyond to make sure I felt confident in my decision, answering all my questions and making sure I understood my options. His professionalism, honesty, and kindness truly stood out. If you’re looking for someone who actually cares and will take the time to help you the right way, I highly recommend asking for Danny. I couldn’t be happier with my new car and the experience I had.
Mike Thompson
Edited 3 weeks ago
Been going there for 12 years and love your good service. They did another great job on our car. Enjoy taking taking the car there.
