I purchase my vehicle from another dealership . Trying to be a good return customer, but service would not return my calls Shottenkirk took my call promptly and scheduled service ASAP. Found additional work. Followed up with me and completed tasks as promised. Very professional. They listened ,not just heard me. They greeted me again when I return to get me vehicle. Explained work and made sure I was satisfied. Will recommend to my friends

Jim was great to work with on my Silverado 1500 at Shottenkirk. He was honest, responsive, and didn’t waste my time, which I really appreciated. The whole process was smooth and stress-free, and this is where I will buy my future trucks. Highly recommend Jim if you’re in the market.

Mike was very friendly and accurate about what it cost to have my vehicle repair would cost. They had it done in 2 days and I was extremely pleased with service.

Great fast service. Everyone is very nice and helpful!

The entire team was incredibly professional and a pleasure to work with—they truly made the whole experience enjoyable. Jaydon was fantastic; extremely knowledgeable and easy to collaborate with. Astrid was equally impressive and equally great to work with. Both went out of their way to accommodate my situation and helped me find the perfect car. The manager Tom also made an effort to introduce himself, which was so nice! I’m genuinely thrilled with the outcome and couldn’t be happier. The car is beautiful!! Thank you all so much!

Great services from the scheduling, drop off, contact throughout the day, and to pick up.

I want go to any one other place but them

Excellent service. I pulled into their service lot with a 2016 Chevy Volt that was really misbehaving and seemed like it was about to croak. The service advisor pulled the codes and recommended it be analyzed by a technician. I didn't have an appointment, but they were able to give me a ride home with a promise to look at it as soon as possible. They got back to me within a few hours with an estimate. It was a very fair estimate, considering some of the horror stories I read in the Volt Facebook groups for a BECM replacement. I approved the work. They completed it the next day, came and got me, and my car is running great. At every step the people I dealt with were courteous, honest and friendly. I couldn't be more pleased.

Jason Wells and Astrid Garcia are an asset to any business what a great team! Thanks for all the help you guys are the best in town!!!

The whole process was excellent and seamless.

We had time constraints for this visit and Brandon went above and beyond and delivered our vehicle early

Service is always quick and friendly. They continually keep you informed of progress.

First time here for service. Very pleased.

Everyone was so kind and timely. Our experience was five star.

Took my Silverado in for an oil/filter change. I waited in the waiting room for my truck to be serviced. It was comfortable and my truck was completed in about 15 minutes.

Always nice and very helpful. We thank you

Very helpful and friendly. Made our car buying extremely easy.

I bring my vehicle regularly to this place because I know they will look at it honestly and give me best options.

Shottenkirk Chevrolet offers great service. Employees are polite and qualified. My appointment was done timely and at a fair price.

My experience with Shottenkirk Chevrolet Waukee continues to be pleasant. While the service on this trip necessitated a longer time than was anticipated, a loaner vehicle was provided and my car was ready the next day. The staff at Shottenkirk are first-rate!