We welcome the feedback we receive from customers like you so we can improve the car shopping experience. Please tell us more about your dealership visits and if you have any questions or concerns that have not yet been addressed.
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todd bishop
a week ago
Always an easy process from scheduling to completion. Nice area to wait while service is done complete with fresh popped popcorn. We have been pleased with service as well as purchasing. We’ve bought 4 vehicles for our family from Shottenkirk!
Mike
a week ago
Took vehicle in for routine maintenance work and also for replacement of parts as my vehicle has a lot of miles on it. Vehicle was completed in a timely manner. Had to take it back next morning as something was not right while braking and slow acceleration. Shottenkirk promptly fixed in the morning and I got my vehicle back. The made things right.
Josh Denhart
a week ago
3rd Suburban. They have helped me and made things right when needed.
Sue Hollander
a week ago
Dave and Alex Balke were a great team to work with, both very professional and knowledgeable.
Russ State
a week ago
Professional and friendly. They sold me a new 2025 Silverado Trail Boss LT in the Spring of ‘25 - solid price with zero recalls. Deal with complete CONFIDENCE with Shottenkirk Waukee!!
Christopher Kapler
4 days ago
Bought a new Tahoe and went in for my first oil change. Expected to be sitting in the lobby for some time, but was in and out in 30 minutes without an appointment on a Saturday. Excellent service!
ryan toth
5 days ago
Danny was through and professional to work with
Alison West
5 days ago
Brandon is the best to work with and I always feel that I’m in good hands when I come in for service .
johnathan watkins
6 days ago
Absolutely loved the service and how efficient they were. Danny is an amazing salesman always attentive to customers needs and very upfront about everything to do with the vehicle! I would recommend him to anyone looking for a car
Jeremy Owen
6 days ago
I was in need of a new truck and after walking the lot, I came across Danny Spooner to help me. What a great young man and was very helpful throughout the process. If you’re at Shottenkirk looking for a salesperson, ask for Danny, you won’t be disappointed!
Craig Wessels
6 days ago
Greated promptly upon arrival, sales representative listened to what we wanted and made it happen in a reasonable period of time.
Jeanette Stonebraker
Edited 2 weeks ago
I went in for an oil change and came out with a new lease! Tom Holdiman approached me to see if I was interested in changing vehicles and I said I was open to it. He put me in Tom Powell's hands to show me the vehicle and do a test drive. Tom was wonderfully informative and patient in showing me all the features! It was all done in under 4 hours, which was amazing.
Steve Pote
Edited 2 weeks ago
My family has done business with Shottenkirk Waukee for 12 years. We keep coming back due to the relationships we’ve made with Tom Powell in sales, Scott and his team in service, and Sydney in accessories. The laid back, but attentive service you receive from the dealership the moment you walk in the door is exceptional.
Eldon Eastman
Edited 2 weeks ago
everything was great
John Short
Edited a week ago
They fixed what I needed.
Lisa Bakke
Edited 2 weeks ago
Walker was so very helpful! He made the purchasing process less intimidating and actually enjoyable. He was genuine and the world needs more salespeople like him.
Carol Huisman
Edited a week ago
Shottenkirk Chevrolet's service people were courteous and efficient .
Jennifer Muilenburg
Edited 6 days ago
Fantastic experience all around! It all started with Cory, he was great. Very knowledgeable on the vehicle I was looking at and made me feel very welcome and at ease throughout the whole process. James in financing really focused on making sure I left happy and I did just that! They were both very accommodating and never made me feel like just another sale. They both absolutely exceeded my expectations. I would highly recommend anyone looking to buy a vehicle to check out Shottenkirk Chevy in Waukee!! They've earned my business for life!
Carol Ragland Jones
Edited 5 days ago
I went in to 7,500 mile check- up. I waited for it i was reading a book,but my salesman, Alex came up to me to chat,but I believe I was there for less than 45 minutes. Everything good!
Maurice McFalls
Edited 2 weeks ago
Chevy truck was shutting off on me. I did not have an appointment. I shut the problem down with getting it to the dealership. This dealership. A Chevy Shottenkirk dealership. Truck was fixed the next day. Had parts in stock, lucky? No, it’s a Chevy. They keep their customers happy. And I’m happy. (Chevy rumbles leaving the dealership)…..
